What We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the payment method you choose — whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. Payment transaction records are retained to process withdrawals, resolve disputes, and meet the financial record-keeping
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obligations that apply in the regions where our service is available under local law. We also collect device identifiers and session data each time you log in from your phone or browser, so your account state carries over without you having to start fresh. This includes
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the IP address and device type used at login — not to track your location, but to flag unusual access patterns that could indicate someone else is using your account. We do not sell your personal data to third parties. Data shared with payment processors like
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JazzCash and Easypaisa is limited to what those processors need to complete your transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept for the period required by applicable financial regulations in eligible regions; session
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logs are cleared on a rolling basis. Availability of our service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.